Terms of Service

1. Business Information

Nori-Fitness LLC is a fitness coaching and training business operated by Nahari D. Osman, Founder and Coach. References to "Nori-Fitness LLC," "Nori Fitness," "we," "our," and "us" refer to Nori-Fitness LLC.

2. Eligibility

You must be at least 18 years old to create an account, purchase Services, or participate in programs offered through this website unless Nori-Fitness LLC expressly approves otherwise in writing. By using the Services, you represent that the information you provide is accurate and that you meet all eligibility requirements.

3. Health and Fitness Disclaimer

The Services are provided for fitness, wellness, and educational purposes only. They are not medical advice, diagnosis, treatment, rehabilitation, physical therapy, or emergency care. You should consult with a licensed physician or other qualified healthcare professional before beginning any exercise, nutrition, or wellness program, especially if you are pregnant, postpartum, have an injury, chronic condition, medical diagnosis, cardiovascular concern, mobility limitation, or any other health issue.

Participation in any training program is voluntary and undertaken at your own risk. You are responsible for monitoring your own physical condition and stopping activity immediately if you feel pain, dizziness, shortness of breath, discomfort, illness, weakness, or any other concerning symptom.

4. Assumption of Risk

Exercise, strength training, conditioning, mobility work, bootcamp participation, in-person training, and related physical activity involve inherent risks, including but not limited to muscle strain, falls, sprains, fractures, cardiovascular events, illness, equipment failure, and serious bodily injury. By participating in the Services, you acknowledge these risks and voluntarily assume full responsibility for them.

5. Client Responsibility

You are responsible for:

maintaining a safe training environment when participating remotely; using equipment properly; following instructions carefully; providing accurate health, readiness, scheduling, and account information; keeping your login credentials secure; and promptly notifying us if your health status, contact information, or training availability changes.

6. Accounts and Security

Certain Services require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activity occurring under your account. You agree not to share your login with other people, impersonate another user, or attempt to gain unauthorized access to any account, system, data, or content.

We reserve the right to suspend or terminate access if we believe your account is being misused, your information is inaccurate, or your conduct violates these Terms.

7. Online Training Services

Online training may include workout plans, calendars, exercise logs, instructional videos, form check features, messaging, and account dashboard access. Access may depend on active payment status and account standing. Program content is individualized when applicable but is still dependent on your honest and complete participation, communication, and self-reporting.

8. In-Person Training Services

In-person training may be offered through recurring subscriptions, approved schedule requests, or pay-as-you-go sessions. Requested time slots are not guaranteed until approved and, where applicable, paid for. You are responsible for arriving on time and prepared for each session.

Schedule changes, rescheduling, or cancellations may be limited and may require advance notice. Missed sessions, late arrivals, or no-shows may be forfeited, shortened, or rescheduled at our sole discretion depending on availability and circumstances.

9. Bootcamps and Limited-Capacity Programs

Bootcamp and limited-capacity programs may be offered on a first-come, first-served basis. A spot is not secured until payment is successfully completed. We may limit enrollment, close registration when capacity is reached, and adjust format, dates, times, or logistics when reasonably necessary.

10. Payments

Payments for Services are processed through third-party payment providers. By purchasing a Service, you authorize the applicable payment processor to charge the selected payment method for the amount shown at checkout, including applicable recurring charges for subscription-based plans where relevant.

You are responsible for ensuring that your payment information is accurate and current. Failed, disputed, reversed, or declined charges may result in delayed access, suspended services, or cancellation.

11. Pricing and Plan Changes

We reserve the right to change pricing, packaging, plan structures, and service offerings at any time. Any pricing change will generally apply prospectively unless otherwise stated. We may also modify or discontinue specific Services, features, or offerings at any time.

12. Refunds

Unless otherwise required by law or expressly stated in writing by Nori-Fitness LLC, all purchases are final and non-refundable. Refund requests, if considered, are handled solely at our discretion and do not create an obligation to provide future refunds in similar situations.

13. Scheduling, Rescheduling, and Cancellations

Consultations, in-person sessions, subscriptions, and other bookings may be subject to schedule approval, availability, notice requirements, and operational limitations. We reserve the right to reschedule, relocate, modify, or cancel a session, consultation, class, or program when necessary due to illness, emergency, safety concerns, scheduling conflicts, facility issues, weather, travel limitations, or other circumstances beyond reasonable control.

14. Communications

By creating an account, making a purchase, submitting a contact form, booking a service, or otherwise engaging with the Services, you consent to receive service-related communications from Nori-Fitness LLC. These may include account emails, payment confirmations, password reset emails, schedule information, onboarding messages, training updates, and support communications.

15. User Content and Submissions

If you upload videos, exercise logs, notes, check-in details, feedback, or other content through the Services, you represent that you have the right to provide that content and that it does not violate any law or third-party rights. You retain ownership of your content, but you grant Nori-Fitness LLC a limited license to use, store, review, process, and display that content solely for operating, improving, and delivering the Services.

16. Prohibited Conduct

You agree not to:

misuse the website or dashboard; interfere with system security; attempt unauthorized access; upload malicious code; copy, scrape, or redistribute protected content; share paid content outside your own personal use; harass or abuse Nori-Fitness LLC or other users; or use the Services in a way that violates applicable law.

17. Intellectual Property

All website content, training materials, branding, logos, text, graphics, downloadable resources, workout plans, videos, dashboards, forms, and related materials provided by Nori-Fitness LLC are owned by or licensed to Nori-Fitness LLC and are protected by applicable intellectual property laws. You may not reproduce, distribute, sell, modify, republish, or exploit them except for your own personal, non-commercial use as an authorized client.

18. Third-Party Platforms and Services

The Services may use or integrate with third-party platforms, tools, and providers, including for payment processing, authentication, hosting, scheduling, email delivery, cloud storage, calendars, account access, and analytics. Your use of those third-party services may also be subject to their separate terms, conditions, and privacy policies.

19. Availability of Services

We do not guarantee uninterrupted or error-free access to the website, dashboard, payment systems, booking tools, embedded calendars, videos, or related features. Temporary outages, delays, maintenance, platform failures, third-party interruptions, internet issues, and technical problems may occur.

20. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided on an "as is" and "as available" basis without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, title, non-infringement, or uninterrupted availability.

21. Limitation of Liability

To the fullest extent permitted by law, Nori-Fitness LLC and its owner, officers, employees, contractors, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, business, opportunity, goodwill, or personal injury arising out of or related to the Services, even if advised of the possibility of such damages.

To the fullest extent permitted by law, the total liability of Nori-Fitness LLC for any claim arising out of or relating to the Services shall not exceed the amount you paid to Nori-Fitness LLC for the specific Service giving rise to the claim during the three (3) months preceding the event at issue.

22. Indemnification

You agree to defend, indemnify, and hold harmless Nori-Fitness LLC and its owner, officers, employees, contractors, affiliates, and service providers from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from or related to your use of the Services, your violation of these Terms, your conduct, your uploaded content, or your violation of any law or third-party rights.

23. Termination

We reserve the right to suspend, restrict, or terminate your access to the Services at any time, with or without notice, if we believe you violated these Terms, created risk or harm, failed to pay amounts owed, or otherwise engaged in conduct inconsistent with the operation of the business.

24. Governing Law

These Terms shall be governed by and construed in accordance with the laws applicable in the jurisdiction in which Nori-Fitness LLC operates, without regard to conflict of law rules, except to the extent otherwise required by applicable law.

25. Changes to These Terms

We may update these Terms from time to time. Updated Terms become effective when posted on this website, unless a different effective date is stated. Your continued use of the Services after updated Terms are posted constitutes acceptance of the revised Terms.